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Detex to Exit the Guard Tour Market

Effective as of June 1, 2021, Detex Corporation will end our nearly century-old participation in the Guard Tour market.

The responsibility for the management of the sales, service and support for our guard tour products and systems will be transferred to Central Time Clock, Inc. (CTC) in the New York City area. CTC has been selling and supporting Detex guard tour products through three generations of family ownership, and they are totally capable of handling these responsibilities and eager to do so.

Beginning on June 1, 2021, our Guard Tour Sales Channel Partners and End Users may continue to procure Detex guard tour products through CTC. CTC has committed to maintain current pricing in effect at least through the end of 2021.

Contact information for CTC is as follows:

Central Time Clock, Inc.
5-23 50th Avenue
Long Island City, NY 11101
Phone: (718) 784-4900
Fax: (718) 472-9491
Web: www.centraltimeclock.com
Principal: Hal Reinhardt hal@centraltimeclock.com

Detex Corporation is profoundly grateful to our many loyal distributors and customers who have trusted us to provide you with effective guard tour solutions for nearly a century. We are confident that you can continue to place this same trust in CTC.

Detex Corporation Celebrates 100 Years

Detex Corporation, one of the nation’s oldest and largest security door hardware companies, is celebrating its 100th Anniversary in 2023. The Detex Corporation centennial commemoration will be ongoing throughout 2023 as the company highlights key moments in its history, hosts events for employees and customers and conducts a series of community service projects.

While very few businesses in any industry withstand the test of time to reach their centennial, Detex Corporation is proud to be one of just a couple of door hardware manufacturers to claim this distinction.

The celebrations and community service events will take place in New Braunfels, Texas. These events will recognize and thank the customers and employees that have helped make Detex Corporation successful over the past century.

“We are privileged to have outstanding, loyal customers, and this year we want to take the opportunity to thank them for their continued confidence,” said Ken Kuehler, President and CEO of Detex Corporation. “As we look to our next 100 years, our commitment to delivering quality products and superior support services while practicing the highest ethical standards will continue to be our business model.”

Headquartered in New Braunfels, Texas, Detex Corporation is consistently ranked as one of the top security door hardware companies in the country. Detex also represents a variety of other major equipment lines and maintains an extensive parts inventory and dedicated service capabilities.

Today, as it has throughout its history, Detex continues to serve the needs of the construction market and other industrial segments. The company also remains committed to top quality customer service and prides itself in having played a major role as a good corporate citizen in all the communities it has served.

For more information about Detex Corporation’s centennial celebration or any of the company’s products and services, please visit www.detex.com.

FAQ

FAQ

Alarmed Exit Devices (EA, EB, EB W)

Electric Latch Retraction (ER)

Delayed Egress (EE)

ECL-230D, ECL-600

EAX-3500

EAX-500

EAX-2500

EAX-300

AO19

Series 800

ECL-230D

ECL logo
exit control lock

ECL-230D

The ECL-230D is a code compliant, battery alarmed, rugged dead bolt, panic device with steel plate and photo-luminescent sign providing managed security and a 100 decibel alarm for secondary exits.

Features

  • Single point, 1″ throw deadbolt
  • Accepts 5-pin through 7-pin standard and interchangeable core rim cylinders
  • Non-handed
  • Locking and unlocking the deadbolt always arms and disarms the alarm

Benefits

  • Attack resistant design withstands over 2200 lbs. of outside pull force
  • Easy to install
  • Durable steel plate with photo luminescent sign absorbs light to then “glow in the dark” when lights are dimmed
  • Reduces employee and customer theft
  • Straightforward operation that everyone understands

Videos

FAQ

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ECL-230D-PH

ECL logo
exit control lock with long paddle

ECL-230D-PH

The ECL-230D-PH is a code compliant, battery alarmed, rugged dead bolt, panic device with steel plate and photo-luminescent sign providing managed security and a 100 decibel alarm for secondary exits.

Features

  • Single point, 1″ throw deadbolt
  • Accepts 5-pin through 7-pin standard and interchangeable core rim cylinders
  • Non-handed
  • Locking and unlocking the deadbolt always arms and disarms the alarm

Benefits

  • Attack resistant design withstands over 2200 lbs. of outside pull force
  • Easy to install
  • Durable steel plate with photo luminescent sign absorbs light to then “glow in the dark” when lights are dimmed
  • Reduces employee and customer theft
  • Straightforward operation that everyone understands

Videos

FAQ

Related Content

Name
Response Type
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ECL-600

ECL logo
fire rated exit control lock

ECL-600

The ECL-600 is a fire-rated, code compliant, rugged, dependable relatching exit device with a steel plate and photo-luminescent sign providing managed security and a 100 decibel alarm for secondary fire exits.

Features

  • 1″ throw deadbolt and 3/4′ dead locking latchbolt
  • Relatching for additional security
  • Resetting the alarm can only be accomplished with a control key
  • Corrosion resistant allow lockbody
  • Non-handed

Benefits

  • Time tested construction resists attack from the inside
  • Straightforward operation that everyone understands
  • Reduces employee and customer theft
  • Proven durability, reliability and long service life at a reasonable price

Videos

FAQ

Related Content

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Tech Support & Training

Tech Support & Training

Detex prides itself on its easy-to-install hardware because over the years, suggestions from locksmiths and installers have been engineered into each Detex product. However, rest assured, when you need help, Detex is ready to assist.

Installation Videos
We feel confident you will agree that Detex products are easy to install. However, viewing Detex installation videos can help provide tips for a faster installation or give you that added confidence if you are installing a new product.
View the Installation Videos

Installation Instructions and Guides
Detex instructions include a parts breakdown that provides part numbers, making it easy to order spare or replacement parts. The yellow quick install guide is the mechanical installation overview, while the instructions will provide wiring and operational guidance.
View the installation instructions

Tech Support
Stuck on a complex installation? If it’s Detex hardware, chances are you won’t need help. But if you do, you won’t be on your own. One call and you will be talking to a qualified Detex technician who will help diagnose the situation so you can finish the job. Detex’s support technicians have more than 50 years combined experience with Detex products.

Detex Toll-Free Phone Support
Monday through Friday, 8AM until 5PM Central Time
Call 1-800-729-3839 and press 2
Contact Tech Support

Training
Detex is proud to offer frequent training for locksmiths, architects, and even end users. All our training sessions are conducted by knowledgeable Detex experts.
More information on training

About Detex Corporation

Who We Are

Securing Your World

As a trusted leader in security solutions, America relies on Detex Corporation for high-quality, customized security products designed to perform reliably over the long term. Dedicated defenders of businesses nationwide, our products empower customers to manage the unexpected and keep their operations running smoothly. With decades of security expertise, a commitment to American-made quality, ongoing innovation, and tailored solutions, we provide more than just reliable protection—we deliver proactive security that anticipates your needs and relentlessly safeguards what matters most.

Our Beliefs

To be the world’s leading manufacturer of security products that proactively protect the people, products, property, and the profits of our customers.

We will enhance customer success in our worldwide Life Safety, Security and Security Assurance markets by providing products and services that offer unique value while increasing the return on shareholder investment.

We earn the trust of our customers by providing a higher level of security that can be counted on for the long-term. We stand by our customers, we stand by our word.

We are upfront and frank about security, we don’t upsell but instead assure the right solution for each customer.

We define security excellence and deliver on our promise of being relentless defenders every day.

We innovate to ensure customers get the optimal security solution for their needs, while embracing sustainability. We will enhance customer success in our worldwide Life Safety, Security and Security Assurance markets by providing products and services that offer unique value while increasing the return on shareholder investment.

Listen Design Build Support logo

Our Dedication to Customer Support

Whether you require technical support, need to connect with a local salesperson, or simply want updates on our product offerings, Detex is always here for you.  We provide expert support from a single phone number in the USA.

Our Commitment to Sustainability

USGBC logo
GRI logo

Detex products have undergone multiple certification processes and are now awarded Environmental Product Declarations (EPDs), Sustainability Reports, and Health Product Declarations (HPDs). These certifications support our customers in achieving their LEED certification goals. In addition to LEED, Detex can assist project teams in obtaining other certifications such as WELL, BREEAM, and the Living Building Challenge.

A self-published report conducted by third party consultants which describes the sustainability actives of Detex in accordance with the Global Reporting Initiative. Contributes to the LEED MRc3 credit by including raw material extraction locations for specific Detex products at greater than 90% threshold.

Our History

Original Detex Corporation building in Chicago
The original Detex building located in Chicago.

Detex Corporation originated from a company founded in 1878 by Abraham A. Newman, initially specializing in stationary watchclocks. In 1923, it merged with Watchman’s Clock and Supply Company, Eco Clock Company, and the Watch Clock Division of Hardinge Brothers, Inc. After this consolidation, the company was renamed Newman Watchclock Corporation, which was later rebranded as Detex Watchclock Corporation.

Through the years, Detex continued to manufacture and distribute Watchman’s Clock Systems until 1963, when it introduced a new line of security hardware. In 1990, Detex formed a partnership with Securiton Electronics, which merged into G4S Technology, and became the exclusive distributor of the “GCS” line of electronic guard tour systems in North America. In 1993, Detex acquired F Systems, expanding the ability of both companies to offer integrated security solutions to the safety and security requirements.

Today, with decades years of experience, Detex is a global leader in security and an innovative manufacturer of the industry’s most advanced life safety and security products.

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NYC Department of Education increases student safety using Detex Door Alarms

More than 22,000 Detex EAX-500 door alarms were installed in about 1,500 New York City elementary schools by the close of 2015. The project fulfills “Avonte’s Law,” which was passed after the death of Avonte Oquendo, an autistic teen who ran unnoticed from his Queens school in 2014. The law prompted the NYC Department of Education (NYCDOE) to evaluate public-school buildings for audible exterior-door alarms on unlocked security doors, changing school security forever.

To increase student safety, the NYCDOE selected Detex’s EAX-500 door alarm to secure all exterior exits in all schools. The product sounds an alarm at 100dB when someone attempts an unauthorized exit, alerting school staff to potential wandering incidents.

The recently completed alarm installation spans all five of the city’s boroughs and includes thirty school districts. Originally scheduled for a three-year timeline, Detex ramped up EAX-500 production, and Maximum Security Group accelerated installation, to complete the project in just ten months.

“As a company that has manufactured life safety and security door hardware for over a century, we are always proud when our products make a substantial difference in the wellbeing of our users, such as these New York City students,” says Ken Kuehler, Director of Marketing and Sales at Detex Corporation, a New Braunfels, TX-based company.

In addition to drawing immediate attention to wandering incidents, the alarms alert security personnel to all unauthorized security door use, preventing unsanctioned entry to school buildings.

Jim Lengyel, President of Maximum Security Group, the Queens-based locksmith company that installed Detex’s alarms, says he has seen them in action: “The alarm works really well. I have observed kids react to it and notice the signs on the door. They turn around and choose the appropriate exit instead.”

After the project’s successful implementation, the Department of Education approached Lengyel to install similar alarms in all of New York City’s Pre-Kindergarten buildings. His company will use a combination of Detex’s EAX-500 door alarms and Detex Value Series panic hardware to secure about 400 Pre-K locations.

“We recommended Detex products for the Pre-K buildings after seeing how well they worked in elementary schools,” explained Lengyel. “Beyond installing alarms, we will be bringing all of these Pre-Kindergarten doors up to current fire code regulations. We’re using Detex’s life safety products to make it happen.”

Order Conditions

Order Conditions

Prices: Prices are subject to change without notice. No prices are guaranteed; all shipments will be made at prices prevailing at the time of receipt of order.

Terms: Net 30 days. Past due accounts may be subject to a shipping hold.

Acceptance: We reserve the right to decline an order, in whole or part, when the type or quantity of goods or creditworthiness of the purchaser is not satisfactory.

Delivery: All shipments are Ex Works* Factory New Braunfels, Texas. Freight allowance (ground service
only) will be based on individual shipments of $10,000 or more in the contiguous U.S. and Canada.

*Ex Works: It is the buyer’s responsibility to get Detex products from the Detex factory to the buyer’s warehouse. The buyer can appoint a shipping and freight-forwarding company to collect goods from the Detex factory and transport them to the buyer’s warehouse, including insurance of goods.

Returned Goods: Materials may be returned for credit within six (6) months of purchase. No goods will be accepted for return unless a Return Materials Authorization has been issued. Contact your local representative or factory with requests. Returns must be unopened and in original packaging. Credit will be issued at price paid or current price, whichever is lower, less a minimum 30% restocking charge. Obsolete, discontinued or special products are not returnable.

Special Order Items: Detex Custom Engineered EasyKits, products made for a specific customer requirement and other specialized one-of-a-kind products are non-returnable and non-cancelable, and may require a prepayment of 50%. Exit devices can be precut at factory for $75.

Cancellation & Changes: If orders have been entered for manufacturing, cancellations cannot be accepted without our permission and may be subject to a cancellation charge.

Corrections: We expressly reserve the right to correct clerical, stenographic and other obvious errors at any time.

Credit Card Payments: Effective May 1, 2023, a fee of 3% will be applied when using credit cards for payment.

TOLL FREE FAX NUMBER FOR PLACING ORDERS
1-800-653-3839
TOLL FREE NUMBER FOR PLACING ORDERS DIRECTLY TO OUR SALES DEPARTMENT
1-800-729-3839
or e-mail
sales@detex.com
International e-mail: export@detex.com
For the name of the representative / sales office in your area, see Local Sales Offices