Entry Level Sales Consultant

JOB SUMMARY:

As a sales associate, you will be responsible for assisting customers in finding and purchasing
products or services. The primary role is to generate sales by providing excellent customer
service and product knowledge. The position will play a crucial role in driving sales and ensuring
customer satisfaction. Your main responsibilities will include assisting customers, demonstrating
product features, and processing transactions. The goal will be to meet or exceed sales targets
while providing exceptional service to our customers.

ESSENTIAL JOB FUNCTIONS: Include but are not limited to:

• Provide product knowledge and recommendations based on customer needs and preferences.
• Demonstrate product features and benefits to customers.
• Assist customers in making purchasing decisions and upselling additional product.
• Process customer transactions accurately and efficiently.
• Handle customer inquiries, complaints, and returns in a professional and timely manner.
• Meet or exceed sales targets and contribute to the overall profitability of the products.
• Collaborate with team members and management to achieve sales goals and improve customer experience.
• Participate in sales training programs and meetings to enhance selling skills.
• Supports identifying and pursuing sale opportunities and serving a customer base. Uses initiative, tact, and diplomacy.
• Supports the development and implementation of sales marketing plans, pricing, and promotional programs.
• Supports follow-up on incoming sales leads.
• Supports sales training on how to promote, market, use and install products.
• Participates in setting up and interfacing with visitors/customers at industry events.
• Travel is required, visiting with customers, enhancing business relationships.
• Perform other duties as assigned.

QUALIFICATIONS:

• High school diploma or equivalent and two years’ experience in sales or customer service role or an equivalent combination of education and/or related experience. Associate degree and experience in a manufacturing environment preferred.
• Strong customer service orientation and ability to build rapport with customers.
• Demonstrated ability to meet or exceed sales targets.
• Ability to work in a fast-paced and dynamic environment.
• Skills in effectively listening, communicating verbally, and writing.
• Ability to read, interpret and analyze sales documents, reports, and marketing data.
• Ability to establish and maintain effective working relationships internally and externally.
• PC, other office equipment, and using different software proficiency.
• Flexibility to work evenings, weekends, and holidays as required.