New price increase July 18, 2025
See price list
Skip to content

Detex Corporation

MENUMENU
  • Products
    • Advantex

          • Rim

            rim exit device product picture

          • Surface Vertical Rod

            surface vertical rod exit device

          • Mortise

            mortise exit device

          • Concealed Vertical Rod

            concealed vertical rods exit device

          • Dummy

            dummy exit devices

          • Outside Trims

            pull trim and lever trim

          • Electrified Options

            Electrified logo
          • Accessories
    • Value Series

          • Rim

            value series rim exit device product picture
          • Accessories

          • Surface Vertical Rod

            value series surface vertical rod exit device

          • Outside Trims

            pull trim and lever trim

          • Electrified Options

            Electrified logo
    • Mullions

          • Keyed Removable

            Removable mullion with key product picture

          • Removable

            Removable mullion without key
          • Accessories
    • Automatic Operators

          • Single Door

            automatic operator for single door product picture
          • Accessories

          • Pair of Doors (Same Swinging)

            automatic operator for double egress door

          • Pair of Doors (Double Egress)

            automatic operator for double egress door
    • Ryobi Door Closers

          • D-4550 Series

            ryobi d4550 door closer product picture
    • Exit Control Locks

          • Paddle Locks

            Deadbolt only exit control lock product picture

          • Single Point

            Dead bolt only exit control lock product picture

          • Vertical Rod Assemblies

            Vertical rod attachments for use with ECL-230D

          • Two Point

            Top and bottom rod exit control lock

          • Fire-Rated

            Fire-rated exit control lock

          • Three Point

            Top and bottom rod and deadbolt exit control lock

          • Fire-Rated Trims

            Fire-rated lever for ECL-600
          • Accessories
    • Alarms

          • Battery-Powered Door Alarm

            Gray and black battery operated exit alarm product picture

          • Hardwired Door Alarm

            Hardwired exit alarm

          • Hardwired Door Management

            Hardwired door management alarm

          • Hardwired Timed Bypass

            Hardwired timed bypass alarm

          • Battery-Powered Door Prop

            Gray and black battery operated exit alarm product picture

          • Hardwired Door Prop

            Hardwired door prop alarm
          • Accessories
    • Access Control

          • Single Door

            dtx 2300 access control

          • Tailgate Detection

            tailgate detection device product picture
          • Accessories
    • Power Supplies & Logic Controllers

          • Power Supplies

            90-800 power supply product picture

          • Logic Controllers

            10-800 logic controller and power supply

          • Power Supply Controllers

            80-800 power supply
          • Accessories
    • EasyKits (Integrated Door Security Systems)

          • Delayed Egress

            door with delayed egress

          • Weatherized Delayed Egress

            WDE EasyKit image

          • Automatic Operator with Latch Retraction

            two doors with automatic operator and advantex device

          • Electric Dogging

            ED EasyKit image
    • Turnstiles

          • Optical Turnstiles

            Optical turnstile with glass barrier

          • Mechanical Turnstiles

            Full height mechanical turnstile with bar barriers
  • Solutions

        • Multi-Point Security

          multipoint logo

        • Electrified Options

          electrified logo

        • Weatherized Products

          weatherized lgoo

        • Fire-Rated Products

          fire rated logo

        • Antimicrobial Products

          antimicrobial logo

        • Delayed Exit

          Delayed logo with a clock with the hand pointing to 15
  • Industries

        • Healthcare

        • Education

        • Cannabis

  • Applications

        • Retail

          shopping cart image

        • Amusement

          theme park image

        • Healthcare

          hospital image

        • Entertainment

          entertainment image

        • Restaurant

          waiter holding a plate

        • Hospitality

          guest checking into a hotel image

        • Government

          government building image

        • Transportation

          train image

        • Education

          school building

        • Industrial

          forklift inside a factory image
  • Audiences

        • Facility Managers

        • Locksmiths

        • Maintenance

        • Architects & Spec Writers

  • Library

        • Literature

          literature icon

        • Videos

          video icon

        • Blog

        • Price List

          price list icon

        • How To Orders

          checklist image

        • Parts Price Lists

          parts list icon
  • Customer Support

        • Tech Support

        • Frequently Asked Questions

          question mark in a speech bubble

        • Training

        • Resources

        • Door Prep Templates

          door prep templates image
  • About
    • Detex Watchman's Clock Album
    • Company News
    • Trade Shows

When I turn my key, why isn’t the actuator arm moving?

 August 6, 2025 0 Likes 28 Views
Share: TwitterFacebookRedditVKDiggLinkedinMix

Wrong cam (need standard Yale), or the mortise cylinder is installed upside down.

Local Sales Representatives
International Sales Representatives
Detex Login
Careers
Feedback

302 Detex Drive
New Braunfels, TX 78130

800-729-3839

Contact Us

Follow Detex

Detex Corporation. All rights reserved.