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Why isn’t the status indicator working?

 August 6, 2025 0 Likes 2094 Views
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Status indicator is set to “Off” by default. The yellow slide switch for status indicator needs to be slid to on. The unit must be off and battery removed before the change can be made.

How do I change the battery?

 August 6, 2025 1 Likes 2515 Views
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When the unit is armed, LEDs work, but the device doesn’t beep after the green LED goes off

 August 6, 2025 0 Likes 2074 Views
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The actuator is sticking to the micro switch. Call Detex – 800-729-3839

Follow these instructions:

Why can’t I remove my key when the bar is disarmed?

 August 6, 2025 0 Likes 2046 Views
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The Keystop feature is installed. This is a security feature that automatically turns the alarm on when the key is removed.

If you no longer want this feature, remove the filler plate from the bar and take out the keystop setscrew:

One or both LEDs are constantly on and the unit will not arm

 August 6, 2025 0 Likes 2013 Views
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Remove all power (including battery) for at least 10 seconds and then re-apply to reboot the processor.

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302 Detex Drive
New Braunfels, TX 78130

800-729-3839

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