Categories: EAX-2500 FAQFAQ

Why does my device not alarm when the door opens?

The likely causes are that either:

– Your door contact is not activating when the door closes. In this case, your device will not arm if the contact wires are removed from the device.

– Electric power was applied across terminals 5 and 6. In this case, your device will still arm after the door contact wires are removed from the device.

Aubrey Mahan

Recent Posts

I have input power, but no output power

If there are wires landed on the J2 fire loop, check the LED2. If it…

1 day ago

My latch light never comes on. It stays on close speed

The arm may have been installed wrong. To reinstall the arm, remove from spindle and…

1 day ago

How do I change the door prop time?

Refer to the installation instructions and follow the instructions

1 day ago

Why is my device not arming?

The key is turned to the armed position, but the device does not sound when…

1 day ago

Why is my device going straight into alarm?

Two possible reasons: 1. Tamper plunger is not being held back by the screw on…

1 day ago