The arm may have been installed wrong. To reinstall the arm, remove from spindle and put rocker switch to hold open. Put door at 90 degrees to frame and reinstall the arm as per instructions.
You may also have a cam orientation issue on top of the motor gear box where the back check and latch limit switches are controlled. Follow the chart below to re-position cam:
Detex announces the immediate phase-out of the ES4600 series. Remaining inventory will be discontinued as…
When considering investments in physical security, turnstiles often come up as a reliable option. But…
When it comes to building safety, fire-rated hardware is one of the most important elements…
Detex is saddened to announce that John Blodgett, former President and member of the Board…
If you’ve ever held two keys that look nearly identical but still don’t work interchangeably,…
Choosing a door closer isn’t just about picking a piece of hardware—it’s about making sure…